Question 1

How does The NOW differ from a traditional spa?

Accepted Answer

The NOW has reimagined the approachable luxury of a neighborhood spa with high-quality massages and exclusive enhancements that offer relaxation and healing. Our goal is to offer customizable massage services without the time commitment and cost of a traditional spa.

Question 2

When should I arrive for my massage?

Accepted Answer

Please aim to arrive 15 minutes prior to your scheduled massage to permit ample time for check-in. As a courtesy to other members and guests, we must start and end each massage service at the scheduled time; accordingly, we will not be able to extend the time of your service if you arrive late.

Question 3

How do I book a massage?

Accepted Answer

You can schedule an appointment online at www.thenowmassage.com, through The NOW Massage app, or by contacting the boutique directly by phone. We also welcome walk-ins, but due to high demand, we recommend scheduling in advance.

Question 4

How do I cancel a service that I’ve scheduled?

Accepted Answer

A booked massage can be canceled by logging into your account on the website, through The NOW Massage app, or by calling the boutique. Please be aware of our late cancellation policy. We respectfully request at least 12 hours notice if you need to cancel or rebook your massage appointment. We charge 50% of the reservation made to the credit card on file to compensate our staff for missed wages when there is a last minute cancellation.

Question 5

What if I fail to show for a scheduled massage or arrive late?

Accepted Answer

If you miss your appointment or arrive 15 minutes past your scheduled service start time, the service is automatically canceled and the full price of the scheduled service is charged to the credit card on file. To ensure a relaxing experience, and get the full benefits of the massage, we advise guests to arrive on time (or early) for all scheduled appointments.

Question 6

What kind of atmosphere can I expect at The NOW Massage?

Accepted Answer

The boutique is designed with a coastal-bohemian vibe—think sun-bleached wood, woven accents, and tranquil playlists—creating a calm, sensory escape that feels worlds away from a typical day-spa setting.

Question 7

What massage styles can I book at The NOW Massage?

Accepted Answer

Choose from three signature services: The NOW (Swedish inspired relaxation), The Healer(energy-balancing deep tissue with aromatherapy), and The Stretch (assisted Thai-style stretching). All are offered in 50- or 80-minute sessions.

Question 8

What enhancements can I add to my service?

Accepted Answer

Upgrade your session with herbal heat therapy, Gua Sha face massage, scalp renewal, deep tissue, or their hydrating eye mask. Full menu on their website.

Question 9

Is free parking available?

Accepted Answer

Yes! Free parking is available on-site.

The NOW Massage

Enjoy $40 off a 50-minute massage

Enjoy $40 off a 80-minute massage

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